FAQs

Speed's Auto Body specializes in collision repair and auto body repair services. Our focus is on factory-quality repairs, aiming to restore vehicles to their original manufacturer specifications as closely as possible.

Yes, we can perform repairs on your vehicle without insurance involvement. You have the option to pay for our services directly out of pocket if you prefer not to use insurance.

After receiving your estimate, the next steps depend on your payment method. For out-of-pocket payments, contact us to schedule a repair appointment. If you're using insurance, forward the estimate to your assigned adjuster for review and approval. Once approved, you can then schedule your repair with us.

To maintain the integrity of our lifetime warranty on craftsmanship and materials, we source parts exclusively from reputable vendors who offer warranties. This policy ensures the quality and reliability of the repairs we provide.

Our initial estimates always include new OEM (Original Equipment Manufacturer) parts. However, we offer flexibility for out-of-pocket payments, allowing requests for more cost-effective options like used or aftermarket parts. For insurance-covered repairs, most insurers approve used or aftermarket parts when available. Customers always have the option to pay the difference for OEM parts if preferred.

Oregon law protects your right to choose any repair shop you prefer, regardless of insurance company recommendations. You are not obligated to use a specific shop suggested by your insurer.

Our auto body shop collaborates with all insurance providers to facilitate your repair process.

Due to the unique nature of each vehicle and its damage, we cannot provide accurate quotes over the phone. For a precise estimate, we invite you to either submit photos through our online portal or schedule an in-person appointment at our shop.

At present, our services do not include full body paint jobs. We primarily focus on collision and auto body repair work.

While we don't provide rental vehicles directly, we have established a partnership with the Enterprise location on East Burnside. We can assist you in arranging a rental car through this nearby Enterprise branch.